SHIPPING & RETURNS
Your order will be shipped from our Mumbai warehouse on the same or next business day and delivered within 1-7 days, depending on your pincode/zone. The Sbooch team is working around the clock to ensure speedy delivery. Expect shipping notifications soon
Sbooch currently ships to all Indian states
Once your order is processed, you will receive a tracking ID on your phone/email that can be used to track the order and get additional shipping information. You can track your order by clicking on that link.
At Sbooch, we believe in going green, which is why we do not use any plastic packaging. Our commitment to sustainability means that all our packaging is eco-friendly, ensuring we minimize our environmental impact while delivering you the best natural fermented kombucha experience with sbooch
Shipping is calculated as actual, based on weight and location. However, the Shipping Cost for the orders above 1500 INR will be free.
Currently, Sbooch Kombucha ships to all Indian states only.
Due to safety and hygiene concerns, and the complex temperature and packing requirements for shipping glass bottles, we do not accept returns or exchanges
However, if your order arrives damaged, is missing items, or if you've received the wrong order, please contact us. Reach out to our customer service team at hello@sbooch.com or What'sApp
We’re committed to resolving any issues hassle-free. We offer full or partial refunds after our support team verifies the issue via email or phone. For easier resolution, we recommend inspecting your shipment upon arrival and taking pictures of any damage or issues
Refunds are only processed if reported within 10 days of delivery. Queries beyond this timeframe cannot be accommodated
To cancel your order, please contact us within 24 hours at hello@sbooch.com or via WhatsApp. We will issue a refund to your original payment method within 5-10 working days or provide a payout link for your preferred bank account or UPI ID
You can cancel at no cost before the order is processed and shipped. We will not accept the cancellation after the order is being shipped